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In the aftermath of a devastating fire that claimed ten lives at a Massachusetts assisted-living facility, a bitter legal battle has erupted between the facility’s owner and its safety inspection company over who bears responsibility for the faulty sprinkler system that failed to contain the blaze.

Inspector Fire Systems Inc. and Gabriel House owner Dennis Etzkorn have filed competing claims in court, each accusing the other of negligence in addressing critical safety concerns prior to the July fire in Fall River, which stands as Massachusetts’ deadliest fire incident in more than four decades.

According to court documents, Fire Systems Inc. alleges they notified Gabriel House months before the tragedy about recalled sprinklers that required immediate replacement. The inspection company stated that in September 2024, one of their inspectors “did identify fire sprinkler heads installed at Gabriel House that had been the subject of a manufacturer recall and might not operate in the event of a fire.”

Todd Fogarty, spokesperson for Fire Systems Inc., reinforced this position, saying, “FSI promptly notified the Gabriel House in writing about the need to replace the recalled sprinkler heads and offered a complimentary survey to develop a replacement quote. Gabriel House, however, did not act on FSI’s notification.”

Etzkorn has vehemently contested these claims. In a cross-claim filed Monday, the Gabriel House owner accused Fire Systems Inc. of years of inadequate inspections and testing of the facility’s sprinkler system. Etzkorn’s statement emphasized that “FSI conducted inspections at Gabriel House in February 2025, April 2025, and on July 8, 2025, five days before the fire, and certified that no deficiencies or required actions with the sprinklers existed.”

The legal filings from Gabriel House further allege that the malfunctioning sprinkler system directly contributed to the fire’s spread. “As a result of the failure of the sprinkler system at Gabriel House to function properly, the fire and the resulting heat and smoke from the fire were not contained to that one room and spread throughout the facility,” the filing stated.

Investigators have determined the fire was unintentional, potentially originating from either a smoking incident or an electrical issue with an oxygen machine. However, the ineffective sprinkler system appears to have played a critical role in the fire’s deadly progression through the facility.

This tragedy has drawn attention to the broader issue of safety compliance in elder care facilities nationwide. Industry experts note that proper maintenance of fire suppression systems is fundamental to resident safety, with recalled equipment requiring immediate attention under standard safety protocols.

Documents obtained by The Associated Press reveal a troubling history at Gabriel House even before the fire. The facility had previously faced regulatory action that temporarily prohibited it from accepting new residents until it addressed issues related to resident mistreatment. This pattern of problems raises questions about overall oversight and compliance with safety regulations at the facility.

The legal dispute highlights the complex chain of responsibility in ensuring safety at assisted-living facilities, where vulnerable populations depend on proper safety measures. Industry standards typically require both facility owners and safety contractors to maintain clear communication about potential hazards and necessary remediation steps.

In the wake of the tragedy, Gabriel House now faces additional lawsuits from residents affected by the fire. These civil actions could further complicate the determination of liability among the various parties involved.

The Fall River fire has also prompted state officials to consider stronger regulations and more rigorous inspection requirements for assisted-living facilities across Massachusetts, particularly focusing on fire safety systems and response protocols for facilities housing elderly and disabled residents.

As litigation proceeds, the case underscores the critical importance of proactive safety maintenance in facilities serving vulnerable populations and the potential consequences when responsibility for such maintenance falls through the cracks of a complex system of oversight.

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14 Comments

  1. It’s disheartening to see this kind of legal battle emerge in the aftermath of such a devastating fire. The safety of residents should be the primary concern, not assigning blame.

    • You make a good point. The focus should be on ensuring comprehensive fire safety measures are in place and properly maintained in all assisted living facilities, not on this legal dispute.

  2. Jennifer Rodriguez on

    The details around the recalled sprinkler heads and the facility’s failure to address them are very troubling. It seems like there were clear warning signs that were ignored, leading to catastrophic consequences.

    • Isabella T. Lopez on

      You’re right, the facility owner and inspection company seem to be pointing fingers at each other rather than taking responsibility. Accountability is crucial in cases like this to enact real change and improve safety standards.

  3. Michael Rodriguez on

    This is a tragic situation, and the details around the recalled sprinkler heads and the facility’s failure to address them are deeply concerning. Vulnerable residents deserve the highest standards of safety and care, and this case highlights the urgent need for stronger oversight and accountability in the assisted living industry.

    • Patricia Z. Moore on

      I agree completely. The loss of life is heartbreaking, and it’s unacceptable that critical safety issues were apparently ignored. Improved regulations and enforcement are clearly needed to protect elderly and disabled residents in assisted living facilities.

  4. This is a complex issue with a lot of finger-pointing, but the bottom line is that vulnerable residents lost their lives due to safety lapses. I hope the courts can determine the true root causes and ensure justice is served.

    • Linda M. Williams on

      Agreed. Regardless of who is ultimately found liable, the priority should be learning from this tragedy and implementing robust safety protocols to protect the elderly and disabled in assisted living facilities.

  5. It’s troubling to see the owner and inspector blaming each other instead of focusing on the real issue – the loss of life due to the faulty sprinkler system. Regardless of who is at fault, the priority should be improving safety regulations and enforcement.

    • Michael X. Moore on

      You’re right, the finger-pointing is concerning. This should be a wake-up call for the industry to re-evaluate safety protocols and ensure proper maintenance and inspections are conducted regularly to prevent such catastrophic failures.

  6. This is a tragic situation. It’s concerning to hear about the faulty sprinkler system and the ongoing legal battle over responsibility. Safety should always be the top priority in assisted living facilities.

    • Absolutely. The loss of life is heartbreaking. Hopefully, the investigation can determine what exactly went wrong and ensure proper safety measures are in place to prevent such a devastating incident from happening again.

  7. This is a heartbreaking situation, and I hope the investigation can shed light on what exactly went wrong and how to prevent such tragedies in the future. Elderly and vulnerable residents deserve the highest standards of safety and care.

    • William Martinez on

      Absolutely. Assisted living facilities have a responsibility to their residents to ensure their wellbeing and safety. Cutting corners on critical safety systems like sprinklers is unacceptable and cannot be tolerated.

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