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Peloton has announced a recall of nearly 878,000 exercise bikes in the United States and Canada due to seat posts that can break during use, creating potential fall hazards for users. The recall specifically targets the “Peloton Original Series Bike+” units with model number PL02.
According to notices released by the U.S. Consumer Product Safety Commission and Health Canada on Thursday, the company has received three reports of seat posts breaking on these bikes in the U.S. Two of these incidents resulted in fall-related injuries, while no incidents have been reported in Canada to date.
“The integrity of our products and our Members’ well-being are our top priorities,” a Peloton spokesperson said in an emailed statement. The company has committed to making redesigned seat post replacements “available to all affected Bike+ users” at no cost.
Consumers who own the recalled bikes are being urged to immediately stop using them and to contact Peloton for a free seat post replacement. The company has provided resources on its website to help customers determine if their bike is included in the recall and has included instructions for installing the replacement part.
The affected bikes were sold for approximately $2,495 through various retail channels including Peloton stores, Dick’s Sporting Goods, and online platforms like Amazon and eBay. The recalled units, identifiable by serial numbers beginning with the letter “T,” were sold between 2020 and April 2025. Approximately 833,000 units were sold in the United States and another 44,800 in Canada.
This isn’t the first time Peloton has faced safety issues with its exercise equipment. In 2023, the company recalled 2 million of its original Bikes (model number PL01) following similar reports of breaking seat posts and related injuries.
The Bike+ products in the current recall were manufactured between December 2019 and July 2022, predating the previous recall. Peloton has since implemented design changes, with the spokesperson noting that Bike+ products manufactured since mid-2023 feature the redesigned seat post and are not affected by this recall.
The recall highlights ongoing product safety challenges for Peloton, which saw explosive growth during the COVID-19 pandemic when gym closures drove fitness enthusiasts to seek home exercise solutions. However, the company has faced significant business challenges in the post-pandemic market, including layoffs and store closures as demand for home fitness equipment normalized.
For the fitness equipment industry, product safety recalls can have substantial impacts on consumer confidence and sales. Peloton’s proactive approach to addressing the issue may help mitigate potential damage to its brand reputation, though repeated safety issues could raise questions among consumers.
The U.S. Consumer Product Safety Commission regularly monitors and enforces product safety standards across consumer goods, with exercise equipment receiving particular scrutiny due to the inherent risks associated with physical activity and mechanical equipment.
Peloton owners who believe their bike may be affected by the recall are encouraged to check the company’s website for verification tools and contact customer service for assistance with obtaining replacement parts.
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10 Comments
I’m glad to see Peloton taking this recall seriously and committing to providing free replacement parts. It’s always better to err on the side of caution when it comes to safety, especially with exercise equipment.
Absolutely. Proactive recalls like this can go a long way in maintaining customer confidence and brand loyalty. Peloton is handling this situation well.
As someone who follows the fitness equipment industry, I’m not surprised to see this recall. Defective parts can be a common issue, especially with newer product designs. Kudos to Peloton for being transparent and taking steps to address the problem.
Recalls can be tricky for companies, but Peloton seems to be handling this one well by being upfront about the issue and providing solutions for customers. Maintaining trust is so important in this sector.
This recall highlights the importance of rigorous quality control, especially for safety-critical components like exercise bike seat posts. I hope Peloton is able to quickly resolve the issue and prevent any further incidents.
Peloton’s recall of nearly 878,000 exercise bikes is a significant move, but it’s good to see them prioritizing user safety. Hopefully the redesigned seat posts will address the issue effectively.
Agreed. Recalls can be costly for companies, but Peloton is doing the right thing by being proactive and ensuring their customers’ well-being.
While these kinds of recalls are never ideal, it’s reassuring to see Peloton taking the necessary steps to address the seat post issue. Maintaining trust with customers is crucial in the fitness equipment market.
Interesting that Peloton is recalling nearly 878,000 bikes due to potential seat post issues. Safety should always come first, especially with exercise equipment. Kudos to Peloton for being proactive and providing free replacement parts to affected customers.
I agree, it’s good that Peloton is taking this issue seriously and ensuring the safety of their users. Proactive recalls like this can help prevent serious injuries.